Personal information
Our longstanding commitment to confidentiality of personal information has earned us the reputation as a leader in the field of privacy perfection.
Summary of principles
Principle 1 – Accountability
Gaz Propane Rainville and/or its affiliates are responsible for personal information under their control and shall designate one or more persons who are accountable for compliance with the following principles.
Principle 2 – Identifying Purposes for Collection of Personal Information
Gaz Propane Rainville inc. and/or its affiliate shall identify the purposes for which personal information is collected at or before the time the information is collected.
Principle 3 – Obtaining Consent for Collection, Use or Disclosure of Personal Information
The knowledge and consent of a customer or employee is required for the collection, use or disclosure of personal information, except where inappropriate.
Principle 4 – Limiting Collection of Personal Information
Gaz Propane Rainville inc. and/or its affiliate shall limit the collection of personal information to that which is necessary for the purposes identified. Gaz Propane Rainville inc. and/or its affiliates shall collect personal information by fair and lawful means.
Principle 5 – Limiting Use, Disclosure and Retention of Personal Information
Gaz Propane Rainville inc. and/or its affiliates shall not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Gaz Propane Rainville inc. and/or its affiliates shall retain personal information only as long as necessary for the fulfillment of those purposes.
Principle 6 – Accuracy of Personal Information
Personal information shall be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.
Principle 7 – Security Safeguards
Gaz Propane Rainville inc. and/or its affiliates shall protect personal information by security safeguards appropriate to the sensitivity of the information.
Principle 8 – Openness Concerning Policies and Practices
Gaz Propane Rainville inc. and/or its affiliates shall make readily available to customers and employees specific information about their policies and practices relating to the management of personal information.
Principle 9 – Customer and Employee Access to Personal Information
Gaz Propane Rainville inc. and/or its affiliates shall inform a customer or employee of the existence, use and disclosure of his or her personal information upon request and shall give the individual access to that information. A customer or employee shall be able to challenge the accuracy and completeness of the information and to have it amended as appropriate.
Principle 10 – Challenging Compliance
A customer or employee shall be able to address a challenge concerning compliance with the above principles to the designated person or persons accountable for Gaz Propane Rainville inc. and/or its affiliates’ compliance with the Privacy Policy.